71. Creating a Jira issue attribute

To store and display Jira issue links in Foretify Manager, an Admin must create a custom attribute of type Link. This attribute will be referenced by the integration and shown in the Triage view.

To create the custom Jira attribute:

1. In the Triage view, click Triage Configuration. You must have Owner or Editor level permission to edit triage configurations.

   

2. Select the Attributes tab.

   

3. Click Create Attribute.

   

4. In the Create Attribute dialog, fill in the following details:

   • Name: A descriptive name that will appear in the Triage view. The recommended name is "Jira Issue".
   • Internal Name: Internal name used in the jira.ticketAttributeName setting in the application.properties file. To define this name, click + Set Internal Name. Use lowercase letters and underscores, e.g., jira_issue.
   • Description: (Optional) Details of an attribute, that are visible when you hover the mouse over the attribute.
   • Type: Select Link.

   Important

   Do not leave the default String. You must select Link

   • URL: Your Jira cloud base URL followed by /browse/{}. For example https://foretellix.atlassian.net/browse/{}

   

5. Click Create to save the attribute.